Boomerang — Privacy Policy
This document explains how Boomerang collects, uses, stores and protects personal information belonging to registered players. It applies to all individuals who create an account or otherwise interact with the platform.
Information We Collect
Boomerang collects several categories of personal information necessary to operate the platform, verify identity and process transactions:
- Identity data — full name, date of birth, residential address, national identification or passport number
- Contact data — email address, telephone number
- Payment data — details of the payment method used for deposits and withdrawals, transaction history
- Verification (KYC) data — copies of identity documents, proof of address, and where applicable proof of source of funds
- Technical data — IP address, device identifiers, browser type, operating system, and login timestamps
- Behavioural data — gameplay activity, session duration, and preferences used to maintain account records
This information is collected directly during registration, deposit and verification processes, and automatically through the player’s use of the website.
How We Use Your Information
Personal information is processed for defined operational purposes only. These include verifying player identity before allowing withdrawals, detecting and preventing fraud or unauthorised account access, processing deposits and payouts through selected payment providers, and maintaining records required for regulatory and anti-money-laundering compliance. Where a player has given consent, contact details may also be used to send promotional communications, which can be withdrawn at any time through account settings or by contacting support. Technical and behavioural data supports platform security monitoring and troubleshooting of account issues. Data is not used for purposes beyond those disclosed at the point of collection, and is not sold to unrelated third parties for independent marketing use.
Data Protection and Security
Boomerang applies technical and organisational measures consistent with standard practice among licensed online gaming operators. Access to personal and payment data is restricted to authorised personnel who require it to perform verification, support or compliance duties. Data transmitted between the player’s device and the platform is encrypted using standard secure connection protocols. Stored records are retained only for as long as required to satisfy verification, dispute-resolution and regulatory obligations, after which they are securely deleted or anonymised. Payment card details are processed through regulated third-party payment providers rather than stored directly on Boomerang’s own servers. Internal procedures include periodic review of access permissions and monitoring for unauthorised activity affecting player accounts.
Cookies
Cookies are small text files placed on a player’s device to support functionality, security and performance measurement.
| Cookie Type | Purpose |
|---|---|
| Essential | Maintains login sessions and account security |
| Functional | Remembers language and display preferences |
| Analytics | Measures site usage to identify technical issues |
| Marketing | Supports personalised promotional content where consent is given |
Essential cookies cannot be disabled without affecting core account functionality. Non-essential cookies can be managed through browser settings or, where offered, a cookie preference tool on the website.
Your Rights
South African players are protected under the Protection of Personal Information Act (POPIA), overseen by the Information Regulator of South Africa. Under this framework, players may request access to the personal information Boomerang holds about them, request correction of inaccurate records, and request deletion of data no longer required for legal or operational purposes. Players may also object to processing carried out for direct marketing and may lodge a complaint with the Information Regulator if they believe their information has been handled unlawfully. Requests relating to personal data should be submitted through the account holder’s registered contact details to allow identity verification before any action is taken.
Contact Information
Questions regarding this privacy policy, or requests concerning personal data held by Boomerang, can be directed through the official player support channel available within the account dashboard or the website’s contact section. Players are advised to submit such requests using the email address or contact details registered to their account to allow proper verification before any data-related action is processed.